Dumbassbiker.com

Our Policies

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We'll explain our current business and ordering policies on this page.

Shipping and Handling
We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

Standard UPS Ground
USPS priority mail
Bax Global
express shipping when able
Remember most parts are special order, this is due to the large amount of parts for motorcycles on the marketplace, it also helps keep prices lower to you.


We are an Internet business, orders should be placed thru our parts store, it is very secure and tested weekly. Your credit card number is only processes by Authorize.net. We never see your credit card numbers. If you want to order by phone there is a service charge. We can e-mail you a credit card order form to fax or e-mail back to us, it is required for all phone orders or e-mail orders.

A WORD TO OUR CUSTOMERS

MOST PARTS ARE CUSTOM ORDERED AT TIME OF YOUR PURCHASE, THIS SAVES YOU MONEY. WE HAVE OVER 1,000,000 PARTS AVAIABLE TO US, IT WOULD BE HARD TO STOCK ONE OF EVERYTHING. THIS ALSO ALLOWS YOU TO GET THE NEWEST PART AVAIABLE, NOT ONE SITTING AROUND FOR A YEAR WAITING TO BE SOLD. MOST ITEMS SHIP WITHIN A WEEK AFTER ORDER IS PLACED. SOMETIMES ENGINES, BAKER TRANSMISSIONS, TWISTED CHOPPERS FRAMES AND FENDERS, AND FEW OTHER PARTS ARE MUCH LONGER (UP TO 8 WEEKS), BAKER BUILDS THE TRANSMISSION AT TIME OF ORDER. WE KNOW YOU ARE IN A HURRY BUT DELIVERY TIMES ARE BEYOUND OUR CONTROL. MANY SUPPLIERS HAVE CUT BACK THEIR STOCK AS WELL. PLEASE ORDER YOUR PARTS WITH LEAD TIME IN CASE YOU HAVE TO BE IN A SHOW, OR AT STURGIS/DAYTONA NEXT WEEK. WE HAVE HEARD ALL THE RUSH STORIES IN THE WORLD, AND WHILE MOST TIMES WE CAN DELIVER THAT FAST, MANY TIMES IT IS OUT OF OUR HANDS. REMEMBER ALSO WHEN YOU ARE BUILDING A CUSTOM OR OWN A CUSTOM, WE CAN'T TELL YOU WHAT YOU MAY NEED OR WHAT WILL WORK, (WE WILL TRY) BUT YOU MAY HAVE TO CONTACT YOUR FRAME MANFACTURE, OR BUILDER OF YOUR BIKE FOR FITMENTS. MOST ITEMS WILL WORK NO PROBLEM, BUT A CUSTOM IS JUST THAT A ONE OF A KIND ITEM, YOU MAY HAVE TO CUSTOM FOT THE PARTS AS WELL. IF YOU DON'T KNOW SEEK OUT A GOOD MECHANIC TO DO THE WORK.

THANKS THE DUMBASSBIKER STAFF

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Returns
Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.
Remember special orders are subject to restocking fees (most items are special ordered), Please make sure you order the correct part for your motorcycle to avoid being charged for restock fees. With over 1,000,000 parts on the market we can't stock them all, special orders save you money in the long run.
Manufacture Warranty over rides all other warranties.


We accept Visa, Mastercard, Discover, Americian Express & Paypal. We also accept wire transfers, money orders, and personal checks.
Credit Card Processing

About Dumbassbiker.com We offer Discount Prices on parts for HARLEY DAVIDSON and Custom Motorcycles. We have been in the parts business for over 25 years, and on-line (internet) for 8 plus years,. We are a top e-bay seller under the name dumbazzbiker.com with excellent feedback from over 7000 Ebay customer, and 6000 of our own web customers.We ship world wide,with USPS, UPS or Bax Global. We feature parts from all the major suppliers and distributors. With over 1,000,000 motorcycle parts we can't know everything but we try. We are here for a good honest price to you, the customer, and convenience of you shopping on your computer, and delivery to your door. Many parts are special order and we do our best to get them asap in order to ship them to you asap. Our phone lines are very busy, so the best way to contact us is by e-mail, we answer all within one day and most within several hours from when we get them, it also allows us the time to find you the best deal on your parts requests, it takes a lot of time to go thru over 30 suppliers catalogs. Remember special order parts take longer please allow proper handling and shipping times of at least one week. E-mail Parts@dumbassbiker.com Phone 612-296-7771 central time zone 9AM - 5PM M-F, fax 240-332-6640 Offices and warehouse locations St.Paul, MN 55106 and Alexandria, La. 71301

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Squiggy our boss

Do you have any questions? Send us an e-mail at:

info@ourcompany.com

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*dumbassbiker.com * St. Paul * Minnesota * USA * 55106 *
We ship worldwide.
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Parts@dumbassbiker.com